You may not like the arguably unsupportive approach some actors are taking to this issue, but they are right. Just like with any other profession, if you can't handle being a scareactor, don't be a scareactor. It's really that simple, because the nature of the event, ugly side included, is NOT going to change in order to accommodate the newbies. Yeah, it sucks, but it's been like this for 25 years. ALL haunted attractions have these same problems, albeit on different scales. And some of the suggestions I'm seeing to try to "fix" the event are, quite frankly, completely inane and just bad business acumen. You can't always make everything perfect. If there were some magic bullet that could make HHN all rainbows and unicorns for everyone involved, Universal would have already used it. Also, many newer guests don't seem to realize how much the event has already been affected (for the worse) by increased security measures and policies. They can only do so much. Just be thankful Fox News doesn't get a hold of this story, or the scareactors will be rolling around in protective bubbles next year.